Right Way Auto Transport

Right Way Auto: A Successful Transition to ePOD with Super Dispatch

About Right Way Auto

Right Way Auto, a family-owned car hauling business, has been a reliable partner for Original Equipment Manufacturers (OEMs) since 1989. With a fleet of 32 trucks, they have built a solid reputation based on experience and know-how. Their strength lies in their ability to safely deliver brand new cars straight from the assembly line to the dealership.

Their Goals

With 32 trucks, Right Way Auto falls squarely within the fleet category of the car hauling industry. It takes decades to build a profitable car hauling business with enough know-how to run a fleet of 32 trucks. And it’s precisely for those reasons Original Equipment Manufacturers (OEMs) rely on powerhouses like Right Way to haul their cars straight from the assembly line to the dealership. OEMs can’t trust just any car hauling company with their brand new cars.

In July 2017, all OEM carriers were mandated to adopt an electronic proof of delivery (ePOD) system. This shift aimed to integrate these new systems with their existing Transportation Management System (TMS). Right Way Auto saw this transition as an opportunity to optimize their operations and increase their efficiency.

“When we had a paper bill of lading, I couldn’t bill my customer because the driver had to stop and fax me paperwork. So, paperwork could be with the drivers for up to two weeks. Now I have noticed a sharp difference in my receivables because it’s in billing as soon as it’s delivered. The cash flow is so much quicker.

Lori Wright

Representative

Their Solution

To comply with the new ePOD mandate, Right Way Auto decided to become a Super Dispatch customer. Super Dispatch offered a seamless integration with their existing systems via APIs. In collaboration with other OEM haulers, Super Dispatch developed API and EDI integrations, enabling all OEM carriers to become ePOD compliant. With Super Dispatch, Right Way Auto’s operations were streamlined and simplified.

“When we had a paper bill of lading, I couldn’t bill my customer because the driver had to stop and fax me paperwork. So, paperwork could be with the drivers for up to two weeks. Now I have noticed a sharp difference in my receivables because it’s in billing as soon as it’s delivered. The cash flow is so much quicker.”

With the adoption of Super Dispatch’s ePOD system, Right Way Auto saw a significant improvement in their efficiency. The time-consuming process of manual paperwork was eliminated, allowing drivers to focus on the task at hand – safely hauling cars. In addition, the real-time tracking feature provided by

“Paper had its benefits, but anybody who needs an ePOD system, I recommend Super Dispatch to anyone I see. It’s easy for your drivers and it’s easy to explain to your owner.

Lori Wright

Representative

Their Results

The switch to Super Dispatch’s platform significantly improved Right Way Auto’s cash flow. Before, paperwork could be with drivers for up to two weeks, delaying billing. After switching, as soon as a delivery is made, it registers in billing, leading to faster cash flow. Lori, a representative from Right Way Auto, praises the user-friendliness of Super Dispatch’s system, saying, “I like that it’s cut and dry.”

“Paper had its benefits, but anybody who needs an ePOD system, I recommend Super Dispatch to anyone I see. It’s easy for your drivers and it’s easy to explain to your owner.”

The transition has allowed Right Way Auto to beat the ePOD transition deadline and streamline their business processes. Today, Super Dispatch remains committed to continuous improvement and delivering the best customer experience.

Read more Super Dispatch success stories…

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Published on December 21, 2023

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