A Verified Carrier on Super Dispatch is a carrier that met Super Dispatch’s baseline verification requirements at the time of review, which unlocks full access to the Super Loadboard and adds a Verified badge to the carrier’s profile. It confirms you cleared a compliance and documentation review. It is not a promise that a carrier is safe, reliable, or free from fraud.
If you haul cars for a living, that badge matters, because it decides what you can and cannot do inside the marketplace. This guide is for auto transport carriers who want to understand the status, earn it, and keep it.
What Does Verified Carrier Status Mean?
So what is a verified carrier, exactly? On Super Dispatch, Verified Carrier status means that at the time the platform reviewed your account, you met its baseline requirements to operate in the marketplace. That review checks business, operational, regulatory, and insurance details from your submitted documents and from public and third-party records.
Here is the part worth being clear on: the status is narrower than it sounds. It is a baseline eligibility check, not a stamp of trust. We talk about this distinction in our Help Center. Verified status is not a guarantee of a carrier’s safety, reliability, trustworthiness, or future conduct, and it does not eliminate the risk of fraud, theft, or identity misuse. What it does do is concrete. It puts a Verified badge on your profile and makes you visible to shippers searching for verified carriers.
What Verified Status Lets You Do (vs. Unverified and Revoked)
The moment your account is verified, the marketplace opens up. As a Verified Carrier, you can request and book loads, see full load details on the Super Loadboard, carry the Verified badge, show up when shippers search for verified carriers, and leave ratings. That is eligibility and visibility. It is not a promise of more bookings, but it is the door you walk through to compete for them, and it is where finding car hauling loads to book actually starts.
A Super Dispatch carrier account can display different verification statuses, and each comes with different marketplace access.
| What you can do | Verified | Unverified | Revoked |
|---|---|---|---|
| Request and book loads | Yes | No* | No |
| See full load details on the Super Loadboard | Yes | Limited | Limited |
| Verified badge on your profile | Yes | No | No |
| Show up in verified-carrier searches | Yes | No | No |
| Receive direct offers from shippers | Yes | Yes | Yes |
| Leave ratings | Yes | No | No |
*Exception: A shipper may grant an Unverified carrier permission to request or bid on, or instantly book, that shipper’s eligible loads. Without that shipper-specific permission, an Unverified carrier cannot independently request or book loads through the Super Loadboard.
An Unverified carrier has not met the current requirements for Verified Carrier status. A Revoked carrier was verified before but stopped meeting the requirements. Unverified carriers may still receive direct offers from shippers, but they cannot independently request or book loads through the Super Loadboard. Revoked accounts are subject to separate access restrictions. Verification is the line between browsing and booking, and the entry point to operating within a verified carrier network that shippers actively search. There is also a temporary Pending state while Super Dispatch reviews your documents. It is a step in the process, not a standing status.
How to Become a Verified Carrier
The path to the badge is the same idea for everyone: prove who you are, prove you are covered, and prove you are set up to get paid. The exact documents depend on how you operate.
Requirements at a Glance
| Requirement | Interstate (USDOT) | Intrastate (USDOT) | Intrastate (Non-USDOT) |
|---|---|---|---|
| Account set to Carrier | Yes | Yes | Yes |
| Phone verification | Yes | Yes | Yes |
| Active USDOT | Yes | Yes | Not applicable |
| Operating authority | Required | Not required by Super Dispatch; state requirements may apply | Not applicable |
| Eligible base state | Not applicable | Not applicable | Required; available only in eligible states |
| FMCSA cargo classification | Auto hauler or tow: Motor Vehicles or Tow/Driveaway Driveaway: Tow/Driveaway | Auto hauler or tow: Motor Vehicles or Tow/Driveaway Driveaway: Tow/Driveaway | Not applicable |
| Certificate of Insurance | Auto hauler: cargo coverage Tow: cargo or on-hook coverage Driveaway: transporter-plate coverage | Auto hauler: cargo coverage Tow: cargo or on-hook coverage Driveaway: transporter-plate coverage | Auto hauler: cargo coverage Tow: cargo or on-hook coverage Driveaway: transporter-plate coverage |
| W-9 | Yes | Yes | Yes |
| Additional documents | Driveaway: transporter plate registration | Driveaway: transporter plate registration | Auto hauler: state motor carrier permit Tow: state motor carrier permit or towing license/permit Driveaway: transporter plate registration plus business license |
Requirements vary by carrier type and state. Carriers should review the current verification requirements before submitting their documents.
A quick note on two of those rows. Your USDOT number and your operating authority are not the same thing, and it helps to know how USDOT numbers work before you apply. Per FMCSA, the USDOT number identifies your operation for safety and compliance, while operating authority is the legal permission a for-hire carrier needs to haul regulated freight across state lines. For-hire carriers transporting federally regulated commodities in interstate commerce generally need operating authority in addition to a USDOT number. Carriers operating only intrastate must follow the registration and authority requirements of the states where they operate. And while FMCSA has proposed ending MC numbers, that change is not final, so interstate carriers still need to hold the operating authority their operation requires.
Non-USDOT intrastate carriers can only be verified in a specific set of states, and the documents vary by state, so check the current requirements page before you start. For the full, current document list by carrier type, see Super Dispatch’s guide to becoming a Verified Carrier.
Step 1: Complete Your Profile and Verify Your Phone
Your account has to be set up as a Carrier, not a broker, with your business address and contact details filled in. Then verify your phone number. Every carrier has to do this before a verification request can go through, and the number is pulled from your FMCSA or business records. You can get the code by call or text.
Step 2: Submit Your Certificate of Insurance
Upload your Certificate of Insurance, list Super Dispatch as the certificate holder, and have your insurance provider email the certificate directly to Super Dispatch. The required insurance documentation depends on your carrier type and how you transport vehicles. If you are not sure you carry the right car hauler insurance coverage, sort that out first. Worth knowing: Super Dispatch does not set a minimum cargo limit at submission.
For nonhazardous for-hire property carriers operating vehicles with a GVWR of 10,001 pounds or more, FMCSA requires at least $750,000 in public-liability coverage. FMCSA lists no federal cargo-insurance filing requirement for ordinary property carriers, although household-goods carriers must maintain a $5,000 cargo filing and certain hazardous-material operations require higher liability limits. Super Dispatch’s COI check is its own verification requirement, not a federal cargo minimum.
Step 3: Submit Your W-9 and Any State Documents
Every carrier uploads a signed, dated W-9. Non-USDOT intrastate carriers may need to submit additional state or business-registration documents, depending on their location and type of operation.
Step 4: Submit and Track Your Request
Once your documents are in, submit the request. Your status shows as Pending while the review happens, you get updates by email and inside Carrier TMS, and the Verified badge appears on your profile once you are approved.
Keeping Your Status Active
Verification is not a one-time stamp. Super Dispatch monitors compliance information for verified carriers on an ongoing basis and can move an account to Revoked if it stops meeting the requirements. Common triggers include lapsed insurance or loss of required operating authority. One easy thing to miss: if the phone number associated with your FMCSA record changes, complete the new phone-verification process promptly. Keeping your authority, insurance, and phone current is the main way to hold your status, but Super Dispatch can also revoke it for terms of service violations or fraud.
What the Badge Does and Doesn’t Tell Your Partners
Being verified clears you to work in the marketplace. It does not vouch for you beyond that, and Super Dispatch says so plainly. Shippers and brokers are still advised to do their own homework: confirm your insurance limits and active coverage, review your FMCSA safety and compliance record, and confirm dispatch, payment, and driver details directly before releasing a vehicle. That is not a knock on you. It is standard practice, and a professional operation holds up to it every time.
Frequently Asked Questions
What is the difference between a Verified and an Unverified carrier?
A Verified Carrier can request and book loads, see full load details on the Super Loadboard, and carry the Verified badge. An Unverified carrier cannot request or book loads and sees only limited load details, though it can still receive direct offers from shippers.
Does Verified Carrier status guarantee a carrier is safe or fraud-free?
No. Verified status is a baseline review at a point in time, not a guarantee of safety, reliability, or freedom from fraud. Shippers and brokers are still advised to run their own checks before releasing a vehicle or funds.
Can a carrier without a USDOT number become a Verified Carrier?
Sometimes. Eligible non-USDOT intrastate carriers in certain states can be verified using the right state documents, such as a state permit or towing license. Requirements vary by state, so check the current requirements page.
Can Verified Carrier status be revoked?
Yes. Super Dispatch monitors verified carriers on an ongoing basis, and an account moves to Revoked if it stops meeting the baseline requirements, for example through lapsed insurance or inactive authority, or for terms of service violations. Changes to the phone number associated with a carrier’s records may require reverification and additional review.
The Bottom Line
Verified Carrier status is the gate to full marketplace participation on Super Dispatch. It unlocks the full Super Loadboard and the Verified badge, and you earn it by clearing a straightforward document and compliance review: profile, phone, insurance, W-9, and any state paperwork. Keeping those current is the main way to stay verified, though Super Dispatch can also revoke status for terms or compliance violations. Just remember what the badge is and is not. It is a baseline check, not a guarantee, and it puts you among the more than 10,000 Verified Carriers in the Super Dispatch network. Ready to start? You can begin or finish verification right from your Carrier Profile.
