Today’s vehicle transport marketplace relies on technology at just about every step of the way. And while advancements in tech have certainly led to a whole host of benefits for brokers, shippers, and dealerships, it can also put your data—and your business—at risk. While no technology partner can guarantee a risk-free environment or experience, there are plenty of ways they can ensure you’re as protected as possible. Here are four things to keep in mind when choosing your next partner.
1. Setting You Up for Success
Taking advantage of transport technology and software is one of the best investments you can make in building your business’s success. Automating repetitive tasks, streamlining communication and templatized reporting can help you reduce the amount of time dedicated to day-to-day administrative work. That means freeing up time to focus on the things you do best, like transporting vehicles safely and efficiently.
In order to ensure you’re getting the best of these benefits without opening yourself up to too much risk, look for a tech partner who keeps security in mind on your behalf—and who will stay on the cutting edge while keeping your most important data safe.
2. Keeping Your Data Secure
It takes dedication behind the scenes to ensure your information is stored safely and securely. A thorough privacy policy, standard incident reporting procedures and strong encryption are all critical in creating a solid framework for both short- and long-term data storage.
No system is foolproof, of course, and issues can (and will) inevitably occur. Strong preventive measures are essential but so is a plan of action for if data breaches or other threats happen. Having a reliable technology partner who can move quickly and confidently after a security incident is a huge asset in addressing potential fallout and protecting any compromised information.
3. Staying on the Leading Edge
There is a balance between staying ahead of the curve when it comes to new capabilities, features, or tech tools—and not jumping the gun on an untested component. Working with partners who are open to incorporating the latest and greatest is important, but companies who roll them out without proper testing and due diligence can end up putting you in a vulnerable position.
It’s also just as important to stay up to date with changing privacy laws and policies to safeguard data collection and sharing with third-party users—which is often necessary to enable certain functionality or features.
4. Prioritizing Your User Experience
Considering the user experience is always important when designing your own customers’ journey, but it’s also just as important when you’re the one investing in a service. There are plenty of companies and individuals launching services or features without during the research and verification needed to ensure functionality upfront—or who provide inadequate customer support, leaving you scrambling for help when you need it most.
Look for tech partners who offer clear and transparent information about their services. And only partner with those who make it easy to get in touch with them about whatever additional information you need or to answer any situation-specific questions you may have. You’re looking for a partner to work with, after all, and not simply a tool to use.
Rely On Super Dispatch!
The team at Super Dispatch is committed to partnering with auto transport dispatch companies like yours to keep their inventory moving efficiently and securely. Our technology is designed specifically with the vehicle transport marketplace in mind, with a transportation management system, auto transport app, modern load board, and other digital solutions that can help you cut down on frustration, maintain compliance, and maximize growth.
Are you ready to see how Super Dispatch can help you move cars faster, smarter, and easier? We’re ready to help! Sign up for your free trial to get started today.
