Car Hauler Industry Tips, Industry, Super Dispatch

Strategy Guide: Digitizing Auto Transport

by Kacie LaCombe

It’s no secret, we live in a digital world and auto transport is an important part of that. As that world continues to evolve, those who do not adapt a digital transformation or auto transport platform, risk getting left behind. Auto transport businesses can instantly increase their productivity, profits, and get back valuable time by leveraging a digital system. 

With the downtime that comes from the winter and holiday season, it’s the perfect time to consider your digital journey to set your team up for success in 2021. Ready to go digital? Here is everything you need to know to digitize your auto transport business.

 

Why Go Digital?

As with anything, before you make any investment or big business change, you need to consider your why. 

Time Saver

In the auto transport industry, time is money. Every second wasted is a longer transport time, a missed opportunity, decreased customer satisfaction, and additional operational delays. Whether you’re a carrier or a shipper, you do not have time to waste. 

Smartsheet’s Automation in the Workplace survey reported that, “nearly 60% estimate they could save 6 or more hours a week on automation.” 

A digital transformation for your business sounds intimidating, but it’s how you can save time today and in the long-term. With digital systems comes automation. That can range from instant status updates to intuitive load posting to connected accounting software. Every business who has yet to integrate technology is wasting hours every week on manual, repetitive tasks. Smartsheet’s Automation in the Workplace survey reported that, “nearly 60% estimate they could save 6 or more hours a week on automation.” 

In addition to automation, by operating on digital documentation and exchanging documents online, like an electronic bill of lading (eBOL) or electronic proof of delivery (ePOD), you save a significant amount of time on managing paperwork. Keep everything organized, easily track all of your documents, and find and access anything you need in a flash. 

Find a digital auto transport platform with an API or integration, and get back hours of your day to focus on what’s important – your business.

 

Visibility 

If you’re operating out of spreadsheets or the exchange of paperwork, there is no way to know how your business is doing or the status of your loads in real-time. While you’re playing phone tag with a driver, your competition on a digital system is getting instant notifications on their loads while reading custom reports built for their business all in one place. 

It’s one thing to leverage a TMS, but the real digital transformation occurs when you adopt a fully connected digital platform.”

A digital system helps you take your auto transport operation to the next level. It’s one thing to leverage a TMS, but the real digital transformation occurs when you adopt a fully connected digital platform. In an effort to increase visibility, you need a digital system and one that integrates with one another. This provides your team with a single source of truth. One location where all your information communicates. A single source of truth enables you to make fact-based decisions with more accurate data. 

 

How to go digital in Auto Transport?

While it’s critical for all companies to adopt a more digital operation, it doesn’t necessarily look the same across industries. For some, it’s about building digital products and for others it’s about using digital tools. In auto transport, a digital transformation is all about the tools used to help your business manage loads effectively, improve productivity, and save time while increasing profits. Sounds like a lot to ask from spreadsheets and phone calls? The only way to really improve your operation in a significant way is to adopt digital tools for your team.

The key to a digital transformation within auto transport is finding the right partner.”

There are many digital tools and platforms built for auto transport. Ranging from one-off tools like a customer relationship management (CRM) or a full suite of tools included on an auto transport platform, all auto transport businesses have digital options. The key to a digital transformation within auto transport is finding the right partner. By identifying an organization who will actually help you along the way and customize your experience is crucial to the success of your digital transformation. Too often, you may be left with your own devices to integrate new tools, but the truth is – no auto transport broker, shipper, or carrier has the time for that. 

Find a partner, not a vendor, and align on the goals you have for your team.”

A full digital auto transport platform is going to be your best bet to fulfill your big digital goals. Typically, an auto transport platform will provide your organization with the most business critical tools you need and the ability to connect all of your other favorite apps or software in one place. Research platforms based on your goals and ensure they are the best fit as a system and a team. A good digital partner will have a platform including a transportation management system (TMS), a load board, an ePOD/eBOL app, an API to integrate your CRM or accounting software, and a support team available to help you every step of the way. 

Find a partner, not a vendor, and align on the goals you have for your team. They will help you integrate the digital system and ensure it’s operating to assist you with your business objectives. This is a great first step in achieving your digital transformation with experts who will not force you to go at it alone. 

 

When is the best time to go digital?

As we all know, seasonality effects in auto transport begin in November and lasts through the New Year every year. However, while downtime is not ideal, there is a way to make the best of it. 

…using slowed business time to start using a new or better system is a great way to set your business up for success in the new year while…”

While a great partner will help you achieve minimal disruption to your business when you start using an auto transport platform, there is always a small chance that something isn’t perfect. And while this isn’t usually a big risk to many auto transport businesses, it’s always better to be safe than sorry. This is when using slowed business time to start using a new or better system is a great way to set your business up for success in the new year while also making the most of the downtime. 

 

Digitizing your auto transport business can sound intimidating, but it doesn’t have to be. What is certain is that it’s critical for the success of your business and the right partner will make it as painless as possible. Now is a great time to evaluate your goals, what part an auto transport platform has to offer, and start discussing your company objectives with auto transport platform partners. 

Curious about how Super Dispatch can help your team go digital before 2021? Sign up today to start your free trial and learn more.

Published on December 9, 2020

Share:

invitation block pattern

Move Cars Faster on the
Super Dispatch Platform

The new way to transport cars

  • No credit card required
  • Cancel anytime