Every load you ship is a bet on a carrier.
For most brokers and shippers, that bet still comes down to a phone call, a few documents, and a sense built over time that a carrier is solid. It usually works. But it only takes one carrier you didn’t check closely enough to turn a routine load into fraud, a double-brokered shipment, or a claim you have to defend.
Today we’re launching SuperProtect, a premium protection layer that helps you identify carrier risk before a vehicle is ever assigned.
SuperProtect surfaces carrier risk before you ship and keeps watching the carriers you work with as that risk changes. It’s built to work alongside the vetting you already do to keep you loads safe and lives inside Super Dispatch, next to the tools you use to create orders, assign carriers, and track every move.
Here’s how it works, and why it matters.
The hidden cost of booking blind
Carrier risk rarely shows up at a convenient time. An authority lapses. An account gets taken over. A carrier that looked fine last month starts showing patterns that point to double-brokering. By the time any of these surface on a load, it’s already your problem, and it’s an expensive one.
The hard part is that the information you need to catch these things is scattered. Authority status lives in one place, day-to-day behavior in another, and the operating signals that show how a carrier actually works are spread across calls, emails, and gut feel. Pulling it together for every carrier on every load isn’t realistic when you’re moving at the speed of a real operation.
That gap is exactly what SuperProtect is built to close.
A third layer of protection, built into the platform
SuperProtect builds on the protection already in Super Dispatch. Every carrier entering the network is vetted before they can transact, and built-in protections help you screen carriers, protect shipment information, and make informed dispatch decisions. SuperProtect adds a third, premium layer on top: proactive fraud and risk signals surfaced directly in your dispatch workflow.
Because it draws on proprietary data from inside Super Dispatch, plus FMCSA records, SuperProtect sees patterns that standalone vetting tools can’t. That data is the difference. It comes from inside the platform where carriers actually request and move loads, so it surfaces risk that public records and third-party tools have no way to see.
Vet carriers before you ship
SuperProtect pulls the signals that matter into one view, so you can check a carrier’s authority and operating status without chasing paperwork across five tabs and a phone call. Instead of assembling a picture by hand, you see what you need in the place you’re already working.
You still make the call. SuperProtect just makes sure you’re making it with more of the picture in front of you, so your own vetting is faster and more complete before the car moves.
Stay ahead of risk as it changes
Vetting a carrier once tells you about today. It doesn’t tell you about next week.
SuperProtect keeps watching the carriers you work with, and it keeps their risk picture current. When something shifts, a signal surfaces on their profile, so you find out early instead of after a load is already in motion. Those signals come from how carriers actually behave, things like unusual account activity, mismatched load requests and driver capacities, sudden booking spikes, impossible routing patterns, and high-value load targeting.
You see the risk level and the reason behind it, then you decide what to do. A flag is information, not a verdict.
This is the difference between a one-time background check and ongoing visibility. Your carrier network changes constantly, and SuperProtect helps you keep up with it.
Strengthen the vetting you already do
SuperProtect isn’t here to replace the judgment you’ve built or the checks you already run. It’s here to make them faster and more complete.
The signals it surfaces come from inside the platform where carriers actually request and move loads, so they fill in parts of the picture your own process can’t reach on its own. You bring the context, the relationships, and the final call. SuperProtect brings visibility you couldn’t get anywhere else, on every carrier, every time, without adding steps to your day.
What customers are seeing
“SuperProtect changed how we size up a carrier before we ship. The risk signals show up right inside the load request and carrier profile screens we already use, so we can evaluate a carrier in seconds instead of digging through separate tools.”
— Luke Kreider, President, Ship Me My Car
Who SuperProtect is for
SuperProtect is built for the brokers and shippers who use carriers and carry the risk when something goes wrong:
- Brokers who need to know exactly who they’re assigning loads to
- Dealer, auction, and fleet logistics teams moving high volumes across many carriers
- Anyone who has felt the cost of a carrier that turned out to be something other than what they expected
If you use carriers for your shipping needs, you’re making risk decisions every day. SuperProtect helps you make them with eyes open.
Move cars with more confidence
More than 1,500 shippers and brokers already trust Super Dispatch to move cars. SuperProtect gives them one more way to do it with confidence: clear visibility into who they’re booking, early warning when risk changes, and a fuller picture behind every decision.
Know who’s moving your load, before your cars ship – get SuperProtect today.
